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Privacy Policy

Last updated: March 31, 2026

TruckWise Reporting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form or service request forms
  • Call or email us
  • Subscribe to our communications
  • Engage us for compliance services

This information may include:

  • Name (first and last)
  • Company name
  • Phone number
  • Email address
  • Mailing address
  • DOT number, MC number, and other regulatory identifiers
  • Business and vehicle information necessary for compliance filings

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our DOT compliance services
  • Process your service requests and filings
  • Communicate with you about your account and services
  • Send you service-related updates, reminders, and notifications
  • Send marketing and promotional communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze website usage to improve our site and services
  • Comply with legal obligations

Text Message Communications

If you opt in to receive text messages from TruckWise Reporting, you may receive:

  • Service-related messages: Updates about your compliance filings, deadlines, and account status
  • Marketing messages: Promotional offers, discounts, new service announcements, and other marketing communications (only with your explicit consent)

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. Text HELP for assistance.

We do not sell, rent, or share your phone number or opt-in information with third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

  • Remember your preferences
  • Understand how you use our website
  • Measure the effectiveness of our marketing efforts
  • Deliver relevant advertising

We use Google Tag Manager and Google Analytics to analyze website traffic. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of our website.

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service providers: We share information with third-party vendors who assist us in providing our services, such as filing agents and technology providers
  • Government agencies: We submit your information to the FMCSA, state DOTs, and other regulatory agencies as necessary to complete your compliance filings
  • Legal requirements: We may disclose information when required by law, legal process, or government request
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We do not sell your personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Compliance records are retained in accordance with FMCSA and state regulatory requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Opt out of text message communications by replying STOP

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Call (208) 296-6470